At Elements Pole & Aerial our mission is simple: create a space where people feel stronger, happier and more connected every time they walk through our doors.

We’re looking for a Studio Alchemist! A person who blends people skills, organisation, intuition and a bit of sparkle to keep our community supported and our studio flowing smoothly.

This role is for someone who has a natural gift for reading the room, building authentic relationships and helping both members and instructors have the best possible experience. You’ll be part mentor, part organiser, part vibe-protector and a key contributor to what makes Elements feel like home.

✨ What You’ll Do

  • Serve as the studio’s first magical touchpoint answering calls, welcoming enquiries, helping newcomers feel at ease, and guiding them toward the perfect class or membership.
  • Turn enquiries into confident sign-ups by understanding each person’s needs and supporting the studio’s membership goals and KPIs.
  • Welcome new faces and ensure every member feels recognised, included, and confident from their very first day.
  • Check in with students regularly, follow up on concerns, and offer guidance with kindness, clarity, and calm.
  • Support the everyday flow of the studio, including merchandise organisation, stocktake, toilet paper restocks, and all the little behind-the-scenes tasks that make the space feel magical.
  • Support instructors by helping maintain team communication, culture, and consistency across both studios.
  • Assist with timetable scheduling, including updates, changes, and providing cover coordination where needed.
  • Provide reception support, helping members choose the right grip, clothing, or accessories for their training.
  • Keep the studio running smoothly, managing daily flow, small operational details, and responding to what the space needs in the moment.
  • Celebrate wins — whether it’s someone nailing their first climb, conquering a new trick, or reconnecting with their fire after time away.
  • Be the steady, positive presence in the studio, someone members and instructors naturally turn to for support, direction, and encouragement.

🔥 Your Superpowers

We’re looking for someone who:

  • Loves people and is naturally warm, approachable and emotionally intelligent.
  • Can stay calm, grounded, and organised when things get busy.
  • Isn’t afraid to have honest conversations when required with compassion and professionalism.
  • Enjoys creating a supportive, welcoming atmosphere for both members and staff.
  • Understands the studio culture deeply and knows how to nurture it.
  • Is invested in helping others succeed, grow, and feel part of something special.

📋 Role Details

  • Studio: Elements Pole & Aerial Fitness (Lawnton / Tingalpa)
  • Hours: Approx. 15-20 hours per week (casual/part-time)
  • Evenings: Can be negotiated but roughly 3-8pm, 3-4 nights per week.
  • Reports To: Studio Owner 
  • Award: Level 6 Fitness Award wage

💜 Why This Role Matters

The Studio Alchemist helps shape the member experience from start to finish.
This is a role that strengthens relationships, supports our team, and weaves the sense of community that Elements is known for. You’ll be contributing to an environment where people feel brave enough to try new things, safe enough to be imperfect, and excited enough to keep coming back.

If you love meaningful work, uplifting people, and being part of something that grows lives and confidence — this role might be your next adventure.

Please fill out the google form here Sorry but its a pretty intense questionnaire so make sure you have some time, answers don’t need to be too long.